27 February, 2009
Letter from one of our readers:
I have worked in customer service for over 12 years of my life.
I new I had seen it all but its different working in customer service than being a customer that requires service.
My experience at the NIKE store on line gave me a new meaning of customer service.
At my former employers we were always told to go above and beyond to help the customer and as well make sure we rectify a situation especially if we can see that it is our fault.
Obviously NIKE does not operate on the same code of ethics.
Its bad enough that this is the same company that was underpaying overseas employees that were children
but to also give bad customer service after rebuilding your name is really not the smartest thing to do.
My experience with NIKE has been the worst experience involving customer service in my life.
I went to NIKE’s website NIKE.COM and ordered a pair of shoes as a gift for a close friend of mine but I put in the wrong size.
Read Whole story here:
10 November, 2008
A spokesman for Cetursa, the company which manages the Sierra Nevada ski resort, has said the slopes could be open to the public as early as November 15th or the 22nd this year if the current low temperatures continue. The resort usually opens in December, snowfall permitting.
10 November, 2008
The current economic crisis is making itself felt in all areas of life in Spain – including bullfighting. One of the country’s most famous breeders, Juan Pedro Domecq, told reporters last week that the number of bullfights per year will probably have to be reduced, because people will think twice before buying tickets. It’s good news for the anti-bullfighting campaigners but Sr Domecq said he and his fellow bull breeders were determined to keep the breed alive for the better times that he is sure lie ahead.
3 November, 2008
Malaga City Hall has confirmed that Rafa Nadal will compete in the Malaga Masters International Tennis Championship, after weeks of talks with the tennis ace’s representatives. The event will take place in the Martin Carpena sports hall the first weekend in December. And will be televised on Andalucia’s La 2 TV channel in Spain. However, Nadal’s recent injury may upset the plan but just in case – start getting out those autograph books.
3 November, 2008
An 18-year-old Moroccan schoolboy was jailed last week for insulting King Mohamed IV, after replacing the monarch’s name with that of his favourite football club. He altered the phrase “God, The Nation, The King” on the school blackboard to read “God, The Nation, Barcelona”. FC Barcelona says it has appointed a lawyer to look into whether they can help the boy, within the framework of Moroccan law. The family of the boy, Yassine Belassal, is appealing against the ruling, and his father intends to write a letter to the King asking for a royal pardon. An internet campaign is also under way to have Mr Belassel freed. Earlier this year one man received a three-year sentence for creating a mock Facebook profile of the King’s brother, before receiving a royal pardon. Last month, another man was jailed after suggesting that some royal practices did not help the development of the country. He was cleared on appeal following a media outcry.
27 October, 2008
Golf legend Seve Ballesteros underwent a successful third operation last Friday to reduce swelling and remove remnants of a tumour in his brain. The operation, led by chief brain surgeon Javier Heredero at La Paz Hospital in Madrid, lasted more than six hours. In a statement, doctors said the 51-year-old five-time major winner was in a stable condition in the hospital’s intensive care unit. Ballesteros was admitted to hospital after briefly losing consciousness at Madrid Airport on October 6th. He was subsequently diagnosed with a brain tumour and underwent surgery, but he needed another operation to relieve pressure on the brain last Tuesday. In an open letter to fans, he acknowledged the seriousness of the illness – saying he faced what he called the “most difficult match” of his life. Ballesteros won 87 titles during his career, including the Open in 1979, 1984 and 1988 and the Masters in 1980 and 1983. He was an instrumental figure in Europe’s Ryder Cup resurgence after making his debut in 1979 when the competition was expanded from Great Britain and Ireland to include players from continental Europe. After controversially being left out in 1981, Ballesteros returned in 1983 and helped Europe beat the United States for the first time in 28 years in 1985 to begin two decades of dominance. He went on to win eight caps, winning 22 and a half points from 37 matches. He also teamed up with countryman Jose Maria Olazabal to form the most successful partnership in Ryder Cup history, with 11 wins, two losses and two halves. After his last appearance as a player in 1995, Ballesteros captained Europe to victory on home soil at Valderrama in 1997. He retired last year following arthritic back and knee problems late in his career, while doctors discovered an irregular heartbeat when he was admitted to hospital in 2007.